*********** service delivery from Discovery Insurance claim number : ***

<p>I registered a claim for a vehicle accident around 31 MAY 2016, the claim was approved and I was informed to take my vehicle for repairs to Centurion Panelbeaters on 13 JULY 2016 for repairs . Yes, a more than a month later.</p> <p> </p> <p>On the appointment day I was advised that repairs would take 3 to 5 working days. So on day 5, which was today, I called the panel beater beater and was informed by the panel beater that they had sent the quote to Discovery Insurance last week for approval for additional work to be done and awaiting for Discovery to approve the additional repairs to my vehicle.</p> <p> </p> <p>The panel beater has been waiting since last week for the authorization from Discovery .</p> <p> </p> <p>If the panel beater had received the go ahead on time, my vehicle would have been repaired and I would not have to be walking to work and back during these mid winter days.</p> <p> </p> <p>I do no have car hire on my policy and therefore have been walking to work.</p> <p> </p> <p>I now request Discovery insurance to supply me with a courtesy car for their *********** service since they have delayed the repairs to my vehicle.</p>