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Notified Discovery Insure on the 25 October 2019 of change of bank details, I wasn't incorrect in assuming nothing would be done. Today, 26th November 2019, Discovery Insure as still NOT changed the bank details. Endless hassel with this Insurer!
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Replies (2)'s updateReviewer Update
26 Nov 2019, 09:16Dear Discovery Insure,
I have provided the proof the bank details were instructed to be changed at the end of October, sent to Itumeleng and ***. I have also been charged R100 handling fee from my bank because of Discovery Insure's incompetence.
This needs to be rectified Today, not 3-5 working days. Today, and I need to be refunded the R100 bank charges.
I have provided the proof the bank details were instructed to be changed at the end of October, sent to Itumeleng and ***. I have also been charged R100 handling fee from my bank because of Discovery Insure's incompetence.
This needs to be rectified Today, not 3-5 working days. Today, and I need to be refunded the R100 bank charges.
's update26 Nov 2019, 09:16
Reviewer Update
Dear Discovery Insure,
I have provided the proof the bank details were instructed to be changed at the end of October, sent to Itumeleng and ***. I have also been charged R100 handling fee from my bank because of Discovery Insure's incompetence.
This needs to be rectified Today, not 3-5 working days. Today, and I need to be refunded the R100 bank charges.
I have provided the proof the bank details were instructed to be changed at the end of October, sent to Itumeleng and ***. I have also been charged R100 handling fee from my bank because of Discovery Insure's incompetence.
This needs to be rectified Today, not 3-5 working days. Today, and I need to be refunded the R100 bank charges.
's updateReviewer Update
28 Nov 2019, 19:11Two days have gone and still no premium has gone off the correct bank account. Filled and submitted the forms 2 days ago. When is discovery going to do their jobs.
's update28 Nov 2019, 19:11
Reviewer Update
Two days have gone and still no premium has gone off the correct bank account. Filled and submitted the forms 2 days ago. When is discovery going to do their jobs.