*********** Discovery Insure, Net Assess & Renew It Rivonia

I was involved in an accident on the 9th of October 2020. My vehicle was assessed by Net Assess two weeks later & it was booked in for repairs at Renew It Rivonia. Three weeks later, I recieved my vehicle only to find other that the part that incurred the most damage was poorly painted only to crack further. The paint work was extremely poor & my vehicle alignment was off. This vehicle was purchased brand new in August 2020. I took the vehicle at my own cost to the dealership in which I purchased it for an assessment report. I received it & handed it over to Discovery who simply ignored it & further took advantage of me in connection with Net Assess & Renew It Rivonia as I am young female. The vehicle was poorly painted again & returned to me. I took the vehicle back to the Mazda Dealership for assessment again at my own cost & time off from work ( & I am healthcare professional!). The vehicle was still poorly repaired. I sent a complaint through to Discovery who said that the vehicle will be reassessed again by the *********** Net Assess who could not assess the vehicle properly the first time. Nevertheless, I gave discovery this third chance. Five days later, I still did not receive feedback from Discovery or Net Assess. Mr Michael Lopes from Net Assess ignored my email because he was more interested in going on his December vacation along with Kedibone from Discovery. A week later, still no feedback but another person from Net Assess contacting me for a reassessment. Proof that these companies enjoy wasting your time, money & simply enjoy taking advantage of you because you are a young female. This entire claim has been extremely inconvenient. I constantly have to incur expenses to hire a vehicle due to Discovery incompetence. Discovery was the one that assigned a company like Net Assess who clearly cannot assess a vehicle properly. Then they allocate my repairs to Renew It Rivonia who has multiple bad reviews. I have been with Discovery for over 4 years & this is my first claim yet my complaints were never taken seriously (because the enjoy taking advantage of young females). How can this be going on for 3 months with no resolution? Discovery Insure has reduced my new vehicle to s**** ! They do not care for their clients & ensure that every job is done properly.