BM
Bongi M
1 reviews | Active since Oct 2015
06 Dec 2021, 11:14
*********** Consultant
I requested a quote and a consultant called me. I took the offer and my policy commenced 1st December 2021. I didn’t receive any policy schedule even though he promised me to email it to me. When my policy commenced I had to call discovery to get my schedule 3 times last week and all consultants said one thing we will send it, we have sent it but nothing came through. This morning I called to cancel this policy only to be told my email address was captured incorrectly gmail.com was captured as gmil.com. Now that I have my schedule so many things are captured incorrectly.
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Replies (1)Discovery Insure's replyOfficial
06 Dec 2021, 11:44Good day Bongi, thank you for alerting us to this matter and for taking our call.
We appreciate the opportunity allowed to have this corrected and will escalate the issues experienced to the relevant management team.
Regards,
Discovery Insure
We appreciate the opportunity allowed to have this corrected and will escalate the issues experienced to the relevant management team.
Regards,
Discovery Insure
Discovery Insure's reply06 Dec 2021, 11:44
Official
Good day Bongi, thank you for alerting us to this matter and for taking our call.
We appreciate the opportunity allowed to have this corrected and will escalate the issues experienced to the relevant management team.
Regards,
Discovery Insure
We appreciate the opportunity allowed to have this corrected and will escalate the issues experienced to the relevant management team.
Regards,
Discovery Insure
