*********** Claims Consultant

My vehicle was ****** a month ago. I reported the incident and was informed that Lindiwe Maruma will be handling my case. She has shown no interest in my case: - I had to arrange for car hire for myself as she never bothered to contact me to find out if I needed it. - She went on leave without processing the payment for the claim even though I had sent her all the required documents. - One month later, the bank is still debiting my account for a ****** car. I have been requesting proof of payment to ABSA but its nowhere to be found. It may be that they were never paid.

It is sad enough that my car was ******, I took out insurance to reduce the grief that I am going through and yet I am still to enjoy the benefit of having insurance. This is disappointing.

I sent two emails to *** with no response from them. Lets see if anyone will respond to this review :(