*********** claim service

<p>I met with an accident on 1 August 2016. Service whilst at the scene when I called Discovery Insure, was excellent </p> <p> </p> <p>I received a sms for consultant 1 to assist. I must call him. I did, he was not available, consultant 2 assisted and promised to call back with regards to a courtesy car, never received that call</p> <p> </p> <p>Received another sms stating consultant 3 was re allocated my claim ansd I must call him. I did he is busy on a call, understandable!!!</p> <p> </p> <p>Consultant 4 then talks to me and states no assessment was booked for my damaged vehicle. Why didn't consultant 2 book the assessment??? Why the delay??? </p> <p> </p> <p>I am paying for top notch service from Discovery Insure right???</p>