TM
Tsholofelo M

1 reviews | Active since Jan 2017

05 Jun 2018, 07:44

Incompetence

Really disappointed at discovery’s incompetence taking over 3months to write off the cheapest vehicle I could ever think of. I have ran out of patience continuously asking for feedback Regarding the vehicle state..I wonder if I did not have an alternative vehicle how was I going to travel to work till this long, It got to a point whereby I am looking for alternative quotations for other vehicles on my policy because I have lost my trust with discovery insure.

0
Replies (1)
Discovery Insure
Discovery Insure's reply05 Jun 2018, 12:05
Official

Thank you for taking my call.

As discussed, we have escalated your concerns with our Claims Management Team for urgent assistance.

Feedback will be provided directly to you.

Regards

Preveshen
Discovery Insure

Best regards,