MS
Mark S

1 reviews | Active since Jun 2012

02 Mar 2018, 10:01

Impeccable service

Normally we use this site to complain. This time I would like to commend Discovery Insure for the impeccable service i received during my claim process. In particular the consultant assign to manage my claim (Vanessa Padayachee/Naidoo). Her professionalism, dedication, speed, attention to detail to my claim was outstanding. "Normally" the customer has to follow up on the progress on their claims, but in this case the consultant (Vanessa) had to follow up on me to finalise the claim. With consultants like Vanessa i can only see great things for Discovery Insure. She is really an ambassador for Discovery Insure.

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Replies (1)
Discovery Insure
Discovery Insure's reply02 Mar 2018, 10:43
Official

We are delighted to receive such a wonderful compliment.

Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive.

We will be sure to share it with Vanessa and the rest of the team.

Regards

Discovery Insure

Best regards,