Imcomplete Claim for over a month

Discovery settled my vehicle finance on 4 September. Since then, they still haven’t changed the vehicle ownership from the bank to them. This means that I have to pay the remaining interest to the bank for a car I don’t have!

I have been phoning the discovery call center over and over an no one takes accountability. My case is always being worked by someone else. The one agent I spoke to even asked me to keep phoning to make sure they do their job even suggested I call the bank.

This is an outrage Discovery! The bank just deducted interest from my account and I need that reimbursed by you because your team still has not completed a claim from 25 August

Can someone sort this out ASAP