BS
Busi S

1 reviews | Active since Jul 2016

18 Jun 2018, 07:17

******* Credit Bureau Listing

Discovery Insure has listed me on Credit Bureau after I cancelled my motor insurance with them last year. I called them to ask if I owed them and they confirmed that I do not owe them and I informed them that they had listed me. The lady I spoke to said that she will ask the finance department to send me a paid up letter and 6 weeks later I have not received anything and I am still listed on Credit Bureau. Discovery couldn't handle my claim properly, they made a mistake on my insurance papers, I requested my sales call with them and 1 year later I still do not have it. And now they have listed me on credit bureau after I cancelled my insurance with them and they confirmed that I do not owe them.

WORST INSURANCE EVER!!! I will be taking this further!

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Replies (1)
Discovery Insure
Discovery Insure's reply18 Jun 2018, 09:36
Official

Thank you for taking my call Grace.

Please accept our sincerest apology for any trouble or inconvenience we have caused you. Again, we highly appreciate your feedback as it will assist us in becoming better at what we do.

We've confirmed that the query has been addressed.

Regards

Ganyane

Discovery Insure