******* advisory + Disgusting follow-up

<p>On 28 January 2017 I called to get a quote on car insurance. I've wanted to avoid this, but discovery is just not helping.</p> <p> </p> <p>The adviser, a Mr Nkonyana, (a pushy salesman to say the absolute least) began assisting me. After explaining to me the benefits, costs and extents of the insurance I was looking at he asked for my bank account details.</p> <p>I presently already have insurance and was not yet sure how long a notice peroid I would need to give them before taking on new insurance and so I was not comfortable giving my account details nor accepting the quote and asked that he call me closer to the time at which I would be ready to take on the quote, 1 March 2017. Mr Nkonyana however told me that my quote will have expired by that stage and would increase if I asked for a requote. I asked how long the quote lasts and he avoided the question. He also said to me that NO insurance company in South Africa has a notice period to cancel the insurance - thus accpeting the quote now wouldn't cause a problem for me as I could instantly cancel my other insurance. He once again pressed for my account details. I was now more hesitant, feeling quite intimidated to take the quote now or lose out, however I asked again how long the quote is valid for. At this point he hesitantly told me the quote is valid for 60 days.</p> <p>I was irritated and angry that a certifed finacial advisor of Discovery was lying to me to make a sale. I said to him quite harshly that he was "talking ***" to get me to buy into the product (which he quite clearly was). At this point, having been caught in his lie, the consultant hung up on me.</p> <p> </p> <p>I sent a request to Discovery, ref ********** 113, to send me the recording of the conversation between myself and Mr Nkonyana. Over the weekend some seeminly concerned people asked for me ID number to help resolve but unfortunately I missed their call yesterday. I tried to get in touch with them myself today (Wednesday) via phone. The insure department could not assist. A man by the name of Vusi said he would have Mr Nkonyana's team leader contact me. Mr Nkonyana seemingly blocked that message and called me himself, flatly asking if I accept my quote. I said I wanted the recording of the call we had had and he asked me why. I explained that he had misinformed me - he became defensive and then aggressive. I maintained I just wanted the call recording. He refused to pass me on to his team leader and hung up on me. I don't know if he passed on a request to call me.</p> <p><br />All I want is the recording of the conversations between myself and him to submit my complaint and have something done about this deplorable behaviour. Lying/misinforming clients as a finacial advisor/representative is *******.<br />Then if someone could help me get some car insurance that be great to...</p> <p> </p> <p> </p>