Ill-treatment by Discovery

Choosing the correct insurance company is a difficult task. We entrusted our assets and r livelihood with Discovery and duly paid our monthly premiums as loyal members of both medical aid and insurance. I had a car accident on 05/09/2018 where someone drove into me and I landed up in hospital getting stitches and pieces of glass taken out of my eye. My car was declared a write-off and to date my claim hasn't been settled, this has put an enormous amount of strain in my family and my marriage. I am also due to write exams which I cannot focus on until we get closure here. We have corporated with Discovery in every way possible but they just refuse to come to the party and do what's write. They are quick to debit the our account for the monthly payments but can't do the honorable thing when it comes to meeting their end of the agreement. We are being ill-treated by Discovery and seek assistance from whomever is able to intervene, there has to be consistent fairness app**** to all customers as in this case we feel victimised and done against.