HB
Harold B
1 reviews | Active since Dec 2016
18 May 2026, 17:35
ILL conceived rules
It is inconceivable how people in air-conditioning office can dictate how many kilometers you drive per day/month. What these suits ignore is the perilous state of our transport system, people living far from their workplace, non existent security ,bad roads forcing detours, the list is endless. While it benefits the company, its clients are strangled by ridiculous and unattainable rules that does not take EVERYONE and EVERY EVENTUALITY, SITUATION into consideration. I cannot chose my my loved ones decide to live,but I can avail myself to help them when they need and by doing so, I am penalized by ill conceived rules. PLEASE RECONSIDER YOUR DISTANCE DRIVING RULES!!!!!!
Helpful (0)
Replies (4)0
Replies (4)
Discovery Insure's replyOfficial
18 May 2026, 19:18Hi Harold,
We take note of your concerns, and apologise for the inconvenience.
Please provide us with the dates, trips, or month that has been affected so that we may investigate this matter for you.
Regards,
Discovery Insure
We take note of your concerns, and apologise for the inconvenience.
Please provide us with the dates, trips, or month that has been affected so that we may investigate this matter for you.
Regards,
Discovery Insure
Best regards,
Discovery Insure's reply18 May 2026, 19:18
Official
Hi Harold,
We take note of your concerns, and apologise for the inconvenience.
Please provide us with the dates, trips, or month that has been affected so that we may investigate this matter for you.
Regards,
Discovery Insure
We take note of your concerns, and apologise for the inconvenience.
Please provide us with the dates, trips, or month that has been affected so that we may investigate this matter for you.
Regards,
Discovery Insure
Best regards,
Discovery Insure's replyOfficial
19 May 2026, 09:07Hi Harold
Thank you for taking the time to share your thoughts and concerns about our Vitality Drive program. We genuinely appreciate your candid feedback, and we want to assure you that we take your opinion seriously.
We understand that the driving distance rules may feel restrictive, especially considering the challenges faced by those commuting from areas far from their workplaces. You’ve raised valid points about the state of our transport system, the security concerns, and the complexities of individual circumstances. We recognize that every situation is unique, and it can be frustrating when policies do not seem to align with the realities of daily life.
The rationale behind our distance driving rules is indeed aimed at promoting safety. Research indicates that increased time spent on the road correlates with a higher likelihood of accidents. By encouraging reduced driving distances, we hope to contribute to safer driving habits and, ultimately, improve our clients' wellbeing. However, we acknowledge that this approach may not accommodate every individual's circumstances.
Your feedback is invaluable, and I will bring your concerns to the attention of the team responsible for the Vitality Drive program. We are committed to continuous improvement, and your insights can certainly help us refine our policies to better serve our clients' needs.
Regards
Discovery Insure
Thank you for taking the time to share your thoughts and concerns about our Vitality Drive program. We genuinely appreciate your candid feedback, and we want to assure you that we take your opinion seriously.
We understand that the driving distance rules may feel restrictive, especially considering the challenges faced by those commuting from areas far from their workplaces. You’ve raised valid points about the state of our transport system, the security concerns, and the complexities of individual circumstances. We recognize that every situation is unique, and it can be frustrating when policies do not seem to align with the realities of daily life.
The rationale behind our distance driving rules is indeed aimed at promoting safety. Research indicates that increased time spent on the road correlates with a higher likelihood of accidents. By encouraging reduced driving distances, we hope to contribute to safer driving habits and, ultimately, improve our clients' wellbeing. However, we acknowledge that this approach may not accommodate every individual's circumstances.
Your feedback is invaluable, and I will bring your concerns to the attention of the team responsible for the Vitality Drive program. We are committed to continuous improvement, and your insights can certainly help us refine our policies to better serve our clients' needs.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply19 May 2026, 09:07
Official
Hi Harold
Thank you for taking the time to share your thoughts and concerns about our Vitality Drive program. We genuinely appreciate your candid feedback, and we want to assure you that we take your opinion seriously.
We understand that the driving distance rules may feel restrictive, especially considering the challenges faced by those commuting from areas far from their workplaces. You’ve raised valid points about the state of our transport system, the security concerns, and the complexities of individual circumstances. We recognize that every situation is unique, and it can be frustrating when policies do not seem to align with the realities of daily life.
The rationale behind our distance driving rules is indeed aimed at promoting safety. Research indicates that increased time spent on the road correlates with a higher likelihood of accidents. By encouraging reduced driving distances, we hope to contribute to safer driving habits and, ultimately, improve our clients' wellbeing. However, we acknowledge that this approach may not accommodate every individual's circumstances.
Your feedback is invaluable, and I will bring your concerns to the attention of the team responsible for the Vitality Drive program. We are committed to continuous improvement, and your insights can certainly help us refine our policies to better serve our clients' needs.
Regards
Discovery Insure
Thank you for taking the time to share your thoughts and concerns about our Vitality Drive program. We genuinely appreciate your candid feedback, and we want to assure you that we take your opinion seriously.
We understand that the driving distance rules may feel restrictive, especially considering the challenges faced by those commuting from areas far from their workplaces. You’ve raised valid points about the state of our transport system, the security concerns, and the complexities of individual circumstances. We recognize that every situation is unique, and it can be frustrating when policies do not seem to align with the realities of daily life.
The rationale behind our distance driving rules is indeed aimed at promoting safety. Research indicates that increased time spent on the road correlates with a higher likelihood of accidents. By encouraging reduced driving distances, we hope to contribute to safer driving habits and, ultimately, improve our clients' wellbeing. However, we acknowledge that this approach may not accommodate every individual's circumstances.
Your feedback is invaluable, and I will bring your concerns to the attention of the team responsible for the Vitality Drive program. We are committed to continuous improvement, and your insights can certainly help us refine our policies to better serve our clients' needs.
Regards
Discovery Insure
Best regards,
HB
Harold B's updateReviewer Update
20 May 2026, 16:54Good day, in the meantime i have to adhere to the rules correct despite valid concerns raised. Unfortunately, these unjust rules also prevent me from at least getting to Diamond status thereby increasing my fuel cashback especially in these trying financial times every rand counts. SAD.....
HB
Harold B's update20 May 2026, 16:54
Reviewer Update
Good day, in the meantime i have to adhere to the rules correct despite valid concerns raised. Unfortunately, these unjust rules also prevent me from at least getting to Diamond status thereby increasing my fuel cashback especially in these trying financial times every rand counts. SAD.....
Discovery Insure's replyOfficial
21 May 2026, 09:00Hi Harold,
Thank you for sharing your continued concerns with us. We fully understand your frustration regarding the Vitality Drive program. While we realize that our previous response may not have fully addressed your immediate concerns, please know that your feedback is genuinely valued. Our aim is to create a program that promotes safe driving while also supporting our clients’ needs, and it’s clear that improvements can still be made.
Regards
Discovery Insure
Thank you for sharing your continued concerns with us. We fully understand your frustration regarding the Vitality Drive program. While we realize that our previous response may not have fully addressed your immediate concerns, please know that your feedback is genuinely valued. Our aim is to create a program that promotes safe driving while also supporting our clients’ needs, and it’s clear that improvements can still be made.
Regards
Discovery Insure
Best regards,
Discovery Insure's reply21 May 2026, 09:00
Official
Hi Harold,
Thank you for sharing your continued concerns with us. We fully understand your frustration regarding the Vitality Drive program. While we realize that our previous response may not have fully addressed your immediate concerns, please know that your feedback is genuinely valued. Our aim is to create a program that promotes safe driving while also supporting our clients’ needs, and it’s clear that improvements can still be made.
Regards
Discovery Insure
Thank you for sharing your continued concerns with us. We fully understand your frustration regarding the Vitality Drive program. While we realize that our previous response may not have fully addressed your immediate concerns, please know that your feedback is genuinely valued. Our aim is to create a program that promotes safe driving while also supporting our clients’ needs, and it’s clear that improvements can still be made.
Regards
Discovery Insure
Best regards,