I truly expected more of Discovery

Sjoe, I really expected better service What purpose does it serve to send me an e-mail with a pretty picture asking what time you can phone me to finalise a claim and then you phone two hours earlier (when I am in a meeting). You then drop me an e-mail that I must phone you back If I phone the call centre I hold 8 minutes with no one helping Ntombizodwa Ngobese