BK
Bernadette K

1 reviews | Active since Nov 2010

11 Nov 2022, 18:21

I phoned Discovery a...

I phoned Discovery as they did not debit my account they then said yes as they owe me money for a item I have been paying for three years and I removed it three years ago.. So now they want to first of all debit on a non debit date which I have to receive a opt to approve which I also never received... Now they tell me finance department does not talk to its clients like duh how must this be sorted with a normal assistant I am now sick and tired as they are causing me to be without insurance

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Replies (1)
BK
Bernadette K's update14 Nov 2022, 19:11
Reviewer Update
Discovery refuses to take blame and now I lost my Vitality Drive for the last 2 months as well this is totally unacceptable I have been a loyal Clint for more than 10 years and they did not even want to take my claim of the deepfreeze. So I stripped myself and just threw everything away.. Is this the way that you treat longstanding clients