I'm so disappointed with RoslinM and Discovery Insure

<p>on the 19th Feb I was on a car accident and the whole claim process was handled with careful arrangements and I was happy..21st I handed over my car and got the courtesy car from Avis and still I was impress.Then I heard nothing from the panel beater and discovery.21st March still nothing and it's a month later,Avis called and they say i should return the car,I email RoslinM asking for extension for the car and she never returned to me until today. And on</p> <p>Monday(3rd April) the panel beater notify me to say the parts have arrive and the car will be done month end estimates..Today after work Avis stormed in my house to collect their car and they show me papers that I have been not given extension by the insurance.. This humiliated me and I'm not pleased with the whole issue..I want another courtesy car or else I'm gonna u will see what I'm gonna do..</p>