I do know what to do any more

Hello Peter, <br> <br> I have a major problem with Discovery. I phoned them 2 months ago, to make a change in my car insurance policy. The idea was to change my BP card benefits, instead of them going to my FNB account I wanted them to be sent to my Excess fund account. This was done with no hassle and then 2 days later I got bill R290 odd rands from my account, I contested that and they will investigate. They came back saying it's an error from their IT department, my money was returned. At the end of the month I had the same problem they billed me R2300 from instead or R1263.77 for my premium, again I called them and they said they are going to investigate. It took them a month to resolve that issue. In the mean time I had incurred costs from phoning them and talking for more than 30 min which was killing my airtime and they never return any of my calls. I had to 2 unpaid debits showing on my bank statement as a result of them debiting my account incorrectly. They promised to return the amount charged by the banks because of this error and until today that is not done. I am just lost for words. Yesterday again they debited my account incorrectly after Nirosh the Manager assured me that