I can loose my job because of discovery's bad service

I had a problem canceling my vitality on my discovery medical aid. It took me months to do that. The I app**** to join discovery banking a year later and still I have not been helped. Now my biggest disappointment happend a month agoi when I was in an accident where I was hit by a truck. After days of fighting and sending mails and spending time on the phone they only realized it was a third-party claim. I received my car back yesterday and I had to pay the access out of my own pocket, which I can't afford! I was forced to borrow money and use all my months money for food and petrol to get my car back. I called the thirt party and they found out that discovery never even opened a docket for my claim. I am so unhappy with discovery. As a national company they have more money than us simple folk, and they know we can't take them to court for bad service even though we have the fullest write to do so and it breaks my heart to now have a car but no petrol to go to work. And discovery just pulls up their shoulders when you tell them that you can loose your work because of them. And no lawyers will help us without payment first.