1 reviews | Active since Dec 2016
I am glad I moved away from Discovery years ago.
After a very long battle and process to have my claim as a 3 party accepted I still got treated like we don't care and we don't care if you got sorted. Discovery used small print in there policy to get out of it and came back with a 20% offer because they believe all there decisions are law and final. After I received a mail that offer will be reconsider 4 months later still no feedback from them. You as a Discovery client might feel you are insured with the best insurance company till a third party knocks on your door with a summons. 11 months after accident and still awaiting your reconsider proposal. After this unsatisfied response I received I think it is time also to share my experiences with Discovery on the Facebook group where a lot of unhappy Discovery clients are complaining about the service they received as clients. Discovery can still learn a lot from other companies.
It's a shame when a insurer sent you a private message like you sent me on the 30th of May 2022 at 09h02.
Was you to shy to sent it for plubic viewing or just arrogance and for that reason privately.
If this is how your company deals with 3rd party claims fine as I received no settlement as a 3rd party claimant I think I have the right to share it with other platforms so that clients be aware of Discovery Insure true feelings.
I see now this platform gives me the opportunity to share privately answers to on reviews to be shared after 60 days of receiving it.
I think it was a disgusting statement you made and are sure a lot of plubic will agree and this sort of arrogance is not good for 3rd party and also your own clients.
Thank you.
It's a shame when a insurer sent you a private message like you sent me on the 30th of May 2022 at 09h02.
Was you to shy to sent it for plubic viewing or just arrogance and for that reason privately.
If this is how your company deals with 3rd party claims fine as I received no settlement as a 3rd party claimant I think I have the right to share it with other platforms so that clients be aware of Discovery Insure true feelings.
I see now this platform gives me the opportunity to share privately answers to on reviews to be shared after 60 days of receiving it.
I think it was a disgusting statement you made and are sure a lot of plubic will agree and this sort of arrogance is not good for 3rd party and also your own clients.
Thank you.