pS
peter S

1 reviews | Active since Mar 2009

22 Jan 2016, 13:47

I am considering to cancel my policy

When I took the policy I was staying in Rondebosch(Cape Town) & premium was less before relocating. In June 2015, I contacted Discovery and informed Discovery that I will be moving to Naturena(Soweto) and was told that the premium will go up and will be R1510.76. When I asked why premium was affected, I was told its because of a risk,crime in the area as it will be in Soweto. Ok, I accepted the quote.<br> <br> Right now, I called Discovery and mentioned that I moved to Ferndale which falls under Randburg, very much secured place thinking that the premuim will be go down or at least not affected. I got a fright when told that the premium will be up by R107.28 resulting to R1618.04 and was told whether I take it or not its all up to me but that what the system says. I ended up taking it just for the sake of my car to reflect the Ferndale address. Considering that crime is everywhere in South Africa. To be honest I am not happy that I have now moved to more secured area.<br> <br> Before I cancel my policy, can you tell me which area(location) the premium will be less or go down so i can consider that place?<br> <br> On top of that I added car hire(R52) and no amended policy has been sent to me.

0
Replies (1)
Discovery Insure
Discovery Insure's reply22 Jan 2016, 16:42
Official
Hello sivmak,

Thanks for allowing us time and discuss this with you over the phone.

As discussed, we'll email you some examples of the info. you requested.

Regards
Thabani