MM
Mapula M

1 reviews | Active since Mar 2015

18 Aug 2015, 15:27

I am 4ever & eternally gr8ful 2 Discovery Insure

I was supposed to return the courtesy car on the 07.08.15 as per my contract dat I will hv de courtesy car for 30 days. When de date was approaching Amanda & Karin & Neo 4rm both worked 2gether 2 get my courtesy car 2 be extended to another 7dys @ no cost 2 me as the Assessor sat with de report. De team successfully managed 2 do de extension for a week giving me time until I \get"my car back 4rm de panel beaters. Amanda called de panel beaters on 11.08.15 & dey told her dat dey will try 2 hand over de car on 14.08.15 however dey can't promise anything even though dat was de deadline provided by them. As days went by Amanda & Karin kept keeping in contact with dem & keeping me abreast of de situation. On de day of 14.08.2015 Amanda followed up again with dem & she was told dat de car might not be ready however she will be alerted during de course of de day how it goes"

0
Replies (1)
Discovery Insure
Discovery Insure's reply18 Aug 2015, 16:16
Official
Hello MapulaHP,

Thank you for taking the time to let us know about your experience with us.

We constantly want to make your experience pleasant at all times. Neo and Amanda will be glad to receive your compliment.

Regards
Thabani