NC
Nadia C

1 reviews | Active since Jul 2017

12 Jul 2017, 17:02

I almost stayed!

<p>I had to cancel my vehicle insurance and expected the usual "but how can we keep you and please dont go and and and.... Gath was very polite and asked in a subbtle manner if he could assist or help in any way to keep me as a customer but didnt push me. By being so nice about it I almost felt bad leaving. Thanks for making it a good exit experience Garth and not frustraing me. You have a very good way about you!</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply13 Jul 2017, 08:15
Official

Thank you for the compliment. We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards,

Theo Mokhine

Discovery Insure

Best regards,