SR
Simone R

1 reviews | Active since Dec 2020

06 Oct 2023, 15:57

HUGE PREMIUM ZERO SERVICE!!!!!! DISCOVERY INSURE YOU DISSAPOINT

Claim Number : *** Claim registered and no feedback as yet - extremely traumatizing house ******* where we were tied up - house keys ****** / car keys ****** NO ASSISTANCE from Discovery Insure - I have to keep phoning and phoning without any joy - when you eventually get to speak to someone the people at the call center in the back ground is so loud that you struggle to hear the consultant. And then the line gets cut! Can you believe it - this is disgusting service - Huge Premium ZERO SERVICE - can someone please SORT THIS OUT

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Replies (3)
SR
Simone R's update06 Oct 2023, 16:16
Reviewer Update
What reply? There is no feedback? why do you say you rep**** privately when you didnt?
SR
Simone R's update09 Oct 2023, 12:38
Reviewer Update
STILL NOT RESOLVED - SHAME ON YOU - CALL THE CLIENT PLEASE - SHE HAS BEEN TRYING TO CALL AND WAS ON HOLD AND THEN CALL GETS CUT - 45 MINUTES ON HOLD - THIS SERVICE IS SHOCKING AND DISGUSTING - I WILL GO ON EVERY SINGLE PLATFORM I CAN FIND AND TELL EVERYONE HOW BAD THEY ARE BEING TREATED - IM WAITING FOR YOUR CALL
SR
Simone R's update09 Oct 2023, 13:52
Reviewer Update
Still no call?