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sins S

1 reviews | Active since May 2016

06 Sept 2016, 09:56

How some staff can damage a company's reputation...

<p>My claim was dealt with by Antonette Smit and all went well. </p> <p>After repairs were done we picked up problems with the wheel allignment and claim was handed over to Musa Dliso. Since Musa has been dealing with my claim, nothing has happened. Getting hold of him is impossible, emails were not returned. Even told them that I would take my complaint to Ombudsman, still nothing.</p> <p>Well, I guess they would rather pay a >R3000 Ombudsman fee than my complaint for</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply06 Sept 2016, 10:33
Official

We apologize for the inconvenience and disappointment that you experienced in dealing with us recently.

This matter will be escalated to help speed up the process, we will provide feedback before close of business.

Regards,

Sakhe

Discovery Insure