WP
Wade P

1 reviews | Active since Oct 2018

17 Oct 2018, 07:40

Household contents claim - Gontse Moteane

While away on holiday, our fridge decided to stop working and I made a claim for the fridge as well as its contents. My claim was dealt with by Gontse Moteane from the Insure non motor claims division and she was an absolute star. Pleasant, very clear in her explanations of the process, and constantly kept me updated as to what was happening (very rare with customer service today I find). Top marks for a lovely lady! Thank you very much for making this process so easy.

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Replies (2)
Discovery Insure
Discovery Insure's reply17 Oct 2018, 10:35
Official

Good day Wade

We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with Gontse.

Regards
Discovery Insure

Discovery Insure
Discovery Insure's reply17 Oct 2018, 10:40
Official

Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. Gontse will be delighted to receive your compliment.

Regards
Discovery Insure