Horrific service and experience

<p>Good day,</p> <p> </p> <p>I was consulted by a financial advisor some time back who assisted me with a different Discovery product, at which point i wanted to change my insurance as well, and gave Discovery Insure a chance, after about a week back and forth with the quotation i managed to get one which i was averagely happy with, not entirely with the data that was captured and the endless errors etc but thats besides the point.</p> <p> </p> <p>I then gave the go ahead for this policy to commence on the 27th Oct a my current insurance premium is debited on this day. Wanting to cancel my current insurance but was too uneasy on what if my policy isn't ready or active in time, and luckily i didn't...</p> <p> </p> <p>I had given the go ahead on the 18th October 2016.</p> <p>I had endless documents to complete which i cannot understand why when other insurance companies can send you a policy on the day, and here i am 8 days later without a final policy.</p> <p> </p> <p>I received an email from the financial advisor that my policy commencement date is 1 Nov and asked if i could get my current insurer to cover me for 3 days pro rata - and frankly NO, this has to be rectified by Discovery Insure today!</p> <p> </p> <p>I am not willing to let my current insurer debit me tomorrow then me argue that i want cover for 3 days until 31 October until Discovery Insure debits me, at this point i would have paid double premiums and i would have to fight for a refund frommy current insurer, not going to happen.</p> <p> </p> <p>Clearly Discovery Insure does not need new clients if this is the way new clients are pushed around and have to wait endlessly for go ahead.</p> <p> </p> <p>Uttery disappointed with the result of this, and i though this would be a hassle free but not even at a cheaper premium is this worth it anymore.</p>