HORRIBLE SERVICE

Im very disappointed by the service I've experienced in the last month. I sent my claim for the DSTV decoder to be replaced on the 26th May 2022. An agent by the name of Kedibone Moahlodi assured me the payment would be made 2 weeks, Ive literally been without DSTV for a month cause of the incompetence from your agents . I had several telephonic conversation with the team leader Kedibone Moatlhodi on her *********** leadership, she failed to take responsibility and is forever in meetings. Stanley Mocwaledi, bluntly refuse to direct my call to the section manager who Kedibone reports to instead he sent a standard apology that serves no purpose.