PK
Phumlile K

1 reviews | Active since Jun 2022

20 Jun 2022, 09:02

Horrible service

My name is Nondumiso & I had my car taken in to Renew it Bedford view for repairs on the 18th of May 2022 I had a car rented for me and now my time is up. I am left stranded with no car. When I call Discovery the ladies at call centers are very rude.

It is not my fault that the car isn't fixed. But it ses as though they Dnt care at all what happens to to me and of I get to work safely.. It is unfair that I have to deal with the panel beaters and car rental services meanwhile they Jst dnt give a hooch wht happens. I am really frustrated that I have to have to go through this and at the same time I dnt miss my premiums at the end of the month . Is this fair at all that I must b stranded while they sit comfortable on their houses .. I am not happy at all wth discovery insure and I have always thought highly of them.. how do I recommend them to my family& friends

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Replies (1)
PK
Phumlile K's update20 Jun 2022, 11:54
Reviewer Update
All talk and no action. I am still stuck in terms of transportation .....seemingly noone cares about that. Instead the agent that was hired by you is blamed. I dnt have a relationship with the agents but I have a relationship with discover. To my surprise I am the one that needs to call the panel beater to stress the importance of me getting my car fixed let alone getting another car to use in the meantime. Noone cares