RG
Ruan G

1 reviews | Active since Jan 2016

28 Oct 2016, 11:56

Horrible service :(

<p>Logged the claim on the 20th September, was assigned to thembe Mkhabela.</p> <p>Went for the assessment on the 3rd of October. Had no reply so I mailed on the 11th and then phoned on the 12th, and on the 12th received the quoute saying it can take 5 days at the longest which would be the 19th.</p> <p>I've had no response from Thembe or Discovery, I have email'd and phoned him 3 times and everytime I ask for him he is unavailable or doesn't answer the phone.</p> <p>I am really fed up with this really bad service, no update or response whatsoever. :(</p> <p> </p> <p> </p>

0
Replies (2)
Discovery Insure
Discovery Insure's reply28 Oct 2016, 14:00
Official

Dear Ruan

We apologize for any frustration which we may have caused in dealing with your claim.

We have referred your this matter to our legal team to respond to you.

Regards

Thabani

RG
Ruan G's update04 Nov 2016, 11:07
Reviewer Update

Hi its been a week and still have had no response back from you or the legal team