JB
Jiten B
1 reviews | Active since Nov 2021
12 Sept 2025, 13:11
Horrible after service
In April 2025 my geyser burst and was replaced, however being a solar / electric hybrid, should switch to Solar when solar is available, ever since the change the geyser no longer switches to Solar and no proper electrician was ever sent to check the system, it was also replace with a different type of geyser compared to what I had. Not to mention it continually leaks from the overflow which I was informed is normal.
Helpful (0)
Replies (2)0
Replies (2)
Discovery Insure's replyOfficial
12 Sept 2025, 13:24Good day Jiten
Thank you for reaching out to us. We'll refer your concerns to our Claims Management team for investigation and provide feedback as soon as we have an update.
Regards
Discovery Insure
Thank you for reaching out to us. We'll refer your concerns to our Claims Management team for investigation and provide feedback as soon as we have an update.
Regards
Discovery Insure
Discovery Insure's reply12 Sept 2025, 13:24
Official
Good day Jiten
Thank you for reaching out to us. We'll refer your concerns to our Claims Management team for investigation and provide feedback as soon as we have an update.
Regards
Discovery Insure
Thank you for reaching out to us. We'll refer your concerns to our Claims Management team for investigation and provide feedback as soon as we have an update.
Regards
Discovery Insure
Discovery Insure's replyOfficial
16 Sept 2025, 10:27Good day Jiten
Thank you again for reaching out to us and your patience while we looked into your concerns. Our Claims team have arranged for RMS to assist with diagnosing your geyser issues. They, in turn, have confirmed that they spoke with you this morning and will be meeting with you today for the assessment.
Please accept our sincerest apologies that this was not done previously as you'd requested. We hope to be able to provide better service in future.
Regards
Discovery Insure
Thank you again for reaching out to us and your patience while we looked into your concerns. Our Claims team have arranged for RMS to assist with diagnosing your geyser issues. They, in turn, have confirmed that they spoke with you this morning and will be meeting with you today for the assessment.
Please accept our sincerest apologies that this was not done previously as you'd requested. We hope to be able to provide better service in future.
Regards
Discovery Insure
Discovery Insure's reply16 Sept 2025, 10:27
Official
Good day Jiten
Thank you again for reaching out to us and your patience while we looked into your concerns. Our Claims team have arranged for RMS to assist with diagnosing your geyser issues. They, in turn, have confirmed that they spoke with you this morning and will be meeting with you today for the assessment.
Please accept our sincerest apologies that this was not done previously as you'd requested. We hope to be able to provide better service in future.
Regards
Discovery Insure
Thank you again for reaching out to us and your patience while we looked into your concerns. Our Claims team have arranged for RMS to assist with diagnosing your geyser issues. They, in turn, have confirmed that they spoke with you this morning and will be meeting with you today for the assessment.
Please accept our sincerest apologies that this was not done previously as you'd requested. We hope to be able to provide better service in future.
Regards
Discovery Insure