Hope in the Dark Ages of Customer Srvice

After struggling with to get my policy updated for 4 months and promises that it is amended or escalated, it was refreshing to deal with Griffith Chetty. The whole day I was sent from pillar to post as my claim could not be logged as the new address was not reflecting on the system, even though their logs reflected the attempts to update. Griffith understood my dilemma with raw sewerage running down my street , calmed me down and arranged for an after hours plumber to assist, following up until he had to clock off at 7pm. Thanks Griffith theirs still hope