home cover that doesn't work

Item: Discovery Insure
Rating: 1

have a car, medical aid + household contents cover with them. my other tv just decided to go black NB: it's mounted on the wall, an agent took it for repairs and i got a call from discovery saying they won't fix or repair it because it's mechanical fault (didn't bother asking what that means). anyway it'll be water under the bridge very soon as i look for another better affordable insurer. thanks but no thanks. Claim No: ********** **********

Helpful (0)

Replies (3)

's updateReviewer Update

13 Feb 2019, 11:04

no details were provided for the mechanical fault but it's fine and suddenly you're looking at my concerns. just make it quick so that i know whether to buy a new tv and look for a new insurer (who won't come with excuses when it's pay time and not expensive) or not. mark it as urgent.

's update13 Feb 2019, 11:04

Reviewer Update

's updateReviewer Update

13 Feb 2019, 11:33

let me ask something, since you seem like you won't be fixing my tv ... if I buy a new one, should i still continue paying you?

's update13 Feb 2019, 11:33

Reviewer Update

let me ask something, since you seem like you won't be fixing my tv ... if I buy a new one, should i still continue paying you?

Discovery Insure's replyOfficial

15 Feb 2019, 13:41

Good day Jabu

Please contact our claims team at your earliest convenience.

Several attempts were made with no avail from your side.

A resolution has been met.

Regards
Discovery Insure

Discovery Insure's reply15 Feb 2019, 13:41

Official

Good day Jabu

Please contact our claims team at your earliest convenience.

Several attempts were made with no avail from your side.

A resolution has been met.

Regards
Discovery Insure