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Chantelle B

1 reviews | Active since Dec 2012

04 Nov 2021, 09:07

Home content insrance cancelled when I asked for car insurance to be cancelled

In December 2020 I had an accident that wrote off my car. I had car and home insurance with Discovery at the time - they paid off the car while I started the application for a new car. The new car came with full comprehensive insurance for a year (free) so I said I'll get new car insurance with Discovery when that year is up (which is now). I called in to get a quote only to find out that they ****ING CANCELLED MY HOME INSURANCE AS WELL!!!!! They put me at risk because of their incompetence! How the **** do you cancel both my car insurance and content insurance when all I wrote of was my ****ing car!!! Claim ***. The guy I dealt with: *** (Peter)

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Chantelle B's update05 Nov 2021, 10:09
Reviewer Update
Discovery claims I cancelled it. I asked for the proof (email, call, etc) and they still haven't provided it. They also gave me a ridiculously high quote for car and home insurance. If they didn't cancel my home insurance then I would be paying less still.