Highly disappointed.

I recently had my car repaired during a discovery approved panel beater. While my car was in for repairs, I opted to use Uber for a few days. I submitted my uber receipts to Discovery early last week and to date havent heard from the consultant that was assisting me Ntekane Moeng. After calling and emailing more than once, I haven’t had any feedback. I subsequently emailed discovery insure with no response.

In addition to above, after reviewing my bank statement, I noticed an increase in my premium over the last 3 months, I emailed discovery insure on the 19th Dec and to date have not received any feedback. I’m frustrated by the lack of follow through and feedback. I am seriously considering changing service providers.