High Premium Increases. Big ups to Zim Sundu

I have been a Discovery Insure member for a long time and recently had to terminate my membership because of the 2022 increases. But for this steep increases, I was very happy with these insurers and they have been treating me well and professionally too. I found myself a new cover where my premium if almost half of what Discovery Insure pay from February 2022. When I phoned to cancel I was assisted by a highly professional lady by the name of Zimkita Sundu in Retentions.. She tried all her best to get my premium reduced and I suspect she is still doing so. Discovery Insure must be keeping a lot of members because of people like Zimkita. I think that Discovery Insure is retaining and getting more members because of Zim. I wish wherever I am now will get professionals like her. Compassionate, understanding, calm and witty!!