PP
Puleng P
1 reviews | Active since Mar 2019
07 Mar 2019, 02:45
High increasing premiums for bad service
I wouldn’t recommend Discovery insurance to any one all they do is increase premiums but give you bad service,I spend thousands calling them and emailing with no reply or updates on my claim.Everyday I had to call and email Kelebogile Dube even went to discovery to get my claim sorted.My car has been at one of their repairers from 02 January 2019 and still no one communicates with me.
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Replies (1)
Discovery Insure's replyOfficial
07 Mar 2019, 10:29Good day Puleng
We truly apologise for this matter and manner in which it has unfolded.
The matter has been expedited with the relevant management team for a swift resolution.
A premium review is conducted annually to your cover and is in line with our terms and conditions .
Further communication will be relayed directly to you.
Regards
Discovery Insure
We truly apologise for this matter and manner in which it has unfolded.
The matter has been expedited with the relevant management team for a swift resolution.
A premium review is conducted annually to your cover and is in line with our terms and conditions .
Further communication will be relayed directly to you.
Regards
Discovery Insure
Discovery Insure's reply07 Mar 2019, 10:29
Official
Good day Puleng
We truly apologise for this matter and manner in which it has unfolded.
The matter has been expedited with the relevant management team for a swift resolution.
A premium review is conducted annually to your cover and is in line with our terms and conditions .
Further communication will be relayed directly to you.
Regards
Discovery Insure
We truly apologise for this matter and manner in which it has unfolded.
The matter has been expedited with the relevant management team for a swift resolution.
A premium review is conducted annually to your cover and is in line with our terms and conditions .
Further communication will be relayed directly to you.
Regards
Discovery Insure