High Increase

<p>Discovery Insure has increased my wifes insurance by an absurd percentage, when contacting them to request a reduction they have told us that they will not give a reduction due to the accident she had 18 months ago when a taxi drove into her. Last year my wife recieved an increase of 15% which is understandable because she made a claim but this year she has recieved an increase of 17% which is ridiculous and they say it's because of her risk profile, I don't understand how her risk profile has changed considering she hasn't claimed for 18 months.</p> <p>Discovery aren't even bothered to try and give her a discount, not a single percent. She has spoken to the call centre, the pricing dept. and even the retention dept. and none of them are willing to budge at all.</p> <p>You would think that the retention dept. would try and keep my wife as a customer by trying to get her some type of a discount but the overall attitude is deal with it or go some where else.</p> <p>Clearly Discovery isn't bothered in retaining clients anymore. </p>