Helpful staff but Insure App not up to supplying emergency callout directly

First time user of the Discovery Insure product. The call centre staff was helpful with sorting out the callout. The problem was that my wife had a Covid-19 Staff Group Session at Victoria Hospital at 11:00 and could not wait. She cancelled the call when the staff from Kirstenbosch. Only problem I see is that there was no known way other than looking up the call centre number for my wife to call in the emergency. The car is fitted with the Discovery Insure Device and my wife had the Discovery Insure App on the phone but she was unable to locate the number easily through the App. If the service is there, I need to find it so in future I do not have the same problem