1 reviews | Active since Jan 2014
HEADLAMP REPLACEMENT, NOT IMPRESSED AT ALL!!!!
I updated my bank details with Discovery, next premium they didn't go through, month after that the another premium still didn't go through. Unfortunately for me I got an accident, only then they decided to tell me my premiums did not go through and the claim is being rejected. Only after I refused to accept that, they then noticed they have been trying to debit from the wrong account, but no one from Discovery said anything. The result now is that they must deduct two monthly installments before they can process the claim. HOWEVER, I must wait a whole 5 (FIVE) working days for the premium to reflect on their side before they can replace my head lamp. How on earth must I feel comfortable driving at night with one head lamp at this time of the year? There's already an increase in accidents, what happens now when I get into another accident while waiting for the to advise the panel beater to replace the head lamp? I wont be surprised if they want to first reject my claim because I was driving with a faulty headlamp!!!!
Noooo man camman, 5 working days to have funds reflect before processing a claim is ridiculous, they could have said I must deposit into their account and send POP to fast track the claim.
NOT IMPRESSED AT ALL!!!!
