Have to wait for an accessor

<p>On the 25 May 2017 I lodged a claim for a few items that was lost while I was overseas. The claim was for quite a sizable amount so the feedback I got today 30 May 2017 is that I have to wait another day or 2 before an assessor is asigned to my claim.</p> <p>Your claims handler was aware at the time I lodged my claim that an assessor needs to be assigned. Why do you have to wait for me to follow up before this is done.</p> <p><br />As per the claims handler "this will be a lenghty process because its a high quantum claim". 5 days have already been wasted because this was not handed over to an accessor.</p> <p>Already regretting switching over to Discovery. I am now stuck using a phone that is so slow that I would rather not have a phone. </p> <p> </p>