KB
Kelley B
1 reviews | Active since Apr 2018
15 Mar 2021, 10:01
Happy client
Id just like to compliment Lizelle Schoeman and Prenasen Pillay in the manner in which my claim was handled, after it was rejected due to reasons that had absolutely nothing to do with my claim. Prenasen promptly responded to my complaint and referred it to Lizelle who made contact with me within a day. Lizelle then completed all validations and asked all necessary questions. My claim was finalized within a week. Fairness and transparency is what Discovery should strive to provide to all their clients, which was definitely done in my case, the 2nd time around. Thank you so much guys!
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Replies (1)Discovery Insure's replyOfficial
15 Mar 2021, 10:34Good day Kelly B
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
Discovery Insure's reply15 Mar 2021, 10:34
Official
Good day Kelly B
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
Thank you for sending us your feedback. We truly appreciate it when our clients take time out of their busy days to provide us with some open and honest feedback about our service.
Regards
Discovery Insure
