1 reviews | Active since Feb 2017

21 Feb 2017, 18:33

happiness

<p>I reported my damaged MacBook Pro and although Motshabi Kotu was first reluctant to listen to the reason why Discovery should pay for the damaged hard drive she in the end took advise from her supervisor and requested a report from my IT specialist. Discovery then contacted him and took his professional opinion as the reason why the hard drive was damaged. Within a couple of hours of contacting them I received a call from Motshabi Kotu informing me that they will refund me for my damamged MacBook. </p>

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Replies (1)
Discovery Insure
Discovery Insure's reply22 Feb 2017, 11:22
Official

Thank you for your feedback, we value it highly.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards,

Sakhe

Discovery Insure