NZ
Nkosinathi Z
1 reviews | Active since Sept 2011
16 Dec 2019, 18:35
Greatness on a holiday
The service was great and the road side assistance came through quicker than expected especially in a country that has the highest form of woman vulnerabilityand abuse. Steven Raphalalani thank you very much and extend the same service to other clients ....
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Nkosinathi Z's updateReviewer Update
17 Dec 2019, 07:02After a great service that was given by Steven then there was Sbu and his Manager Bradley I believe. I was told that in no uncertain terms that I am stupid and I should read.... I had a similar incident when I hit a pothole earler this year, the car was towed to my house because it was late in the evening and in the morning they came and collected the car to tiger wheels and tyres. This morning I was told that is not possible and it shouldn't have happen wherelse there is precedence. I was told to wait for Steven to come in at 7, that was shocking, I pay a service to Discovery and no point have I had a contract with Steven... The manager talked down at me, shout at me and came across very patronizing, condescending and disrespectful (who have ever hired him to his position possibly doesn't know what leadership is, he is bad and uses power to impose than to educate, negotiate and advise).. Discovery Insure the Bradley makes me want to change insurer.. I hardly use this policy at all and when I am being told that I don't know what am covered for in a very demeaning tone.
NZ
Nkosinathi Z's update17 Dec 2019, 07:02
Reviewer Update
After a great service that was given by Steven then there was Sbu and his Manager Bradley I believe. I was told that in no uncertain terms that I am stupid and I should read.... I had a similar incident when I hit a pothole earler this year, the car was towed to my house because it was late in the evening and in the morning they came and collected the car to tiger wheels and tyres. This morning I was told that is not possible and it shouldn't have happen wherelse there is precedence. I was told to wait for Steven to come in at 7, that was shocking, I pay a service to Discovery and no point have I had a contract with Steven... The manager talked down at me, shout at me and came across very patronizing, condescending and disrespectful (who have ever hired him to his position possibly doesn't know what leadership is, he is bad and uses power to impose than to educate, negotiate and advise).. Discovery Insure the Bradley makes me want to change insurer.. I hardly use this policy at all and when I am being told that I don't know what am covered for in a very demeaning tone.