EB
Edward B

1 reviews | Active since Sept 2015

10 Sept 2015, 09:33

Greatness Extraodinary

Mark Hope is what happened. i have to confirm that Discovery made a great investment the day that they decided to employ Mark Hope. he goes the extra mile every time he deals with queries. I had issues with debit orders for my clients that did not go through and mark identified what the root was and he assisted me in rectifying the issue and he called the client and made sure that client was happy with the service. That is greatness.

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Replies (1)
Discovery Insure
Discovery Insure's reply10 Sept 2015, 09:41
Official
Hello lolab@72,

Thanks for taking the time and compliment Mark.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards
Thabani

Best regards,