1 reviews | Active since Jun 2019
Great Service - Kirk De Sai
I would like to commend Kirk De Sai on exceptional service. This review is bitter sweet - as I had cancelled my policy with Discovery Insure - due to poor service and ridiculous increase in policy premiums. I got a hold of Kirk De Sai today and he was the only consultant who took the time to ensure that I received my notification with the correct policy cancellation date - this after chatting to 3 consultants yesterday and being told that i will get a revised notification. He also advised me that there was money in my excess funder account that would be paid out to me - none of the other consultants bothered to mention this. Discovery Insure get your other consultants to learn from Kirk - he is a shining example of what good customer service is. Employ more people like Kirk to service your customers
We are delighted to receive your note, and especially pleased to read your kind words about our company. It makes us happy to know you feel at home with us.
Regards
Discovery Insure
We are delighted to receive your note, and especially pleased to read your kind words about our company. It makes us happy to know you feel at home with us.
Regards
Discovery Insure
