TK
Trevor K

1 reviews | Active since Oct 2012

27 Feb 2019, 07:50

Great service - Insure 24 Alarm Response/Road assist

Woke up to find my car starting but the dashboard engine warning light would not go out. I tried to drive it but I could not accelerate much. Called Insure 24 Alarm Response/Road assist and spoke to Dean Gounden who managed to arrange to have my car towed to the garage where I get my car serviced. Dean was exceptionally calm and warm (which helped a lot, given my state at that time in the morning) and very professional. He called back to make sure that everything was okay and that the towing service had arrived. Thank you Dean...thank you Discovery Insure. It is experiences like these that turn grudge purchases like insurance into 'pleasure' purchases :-)!

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Replies (1)
Discovery Insure
Discovery Insure's reply27 Feb 2019, 09:56
Official
Thank you for taking the time to let us know about your experience with us. We constantly want to make your experience pleasant at all times. Dean will be delighted to receive your compliment.

Regards
Discovery Insure