PN
Paul N

1 reviews | Active since Jan 2017

12 Jan 2017, 13:14

Great Service from Discovery Insure - Kevin du Plessis

<p>As much as the rain comes at a very welcome time, I really do not appreciate lighting striking our household items on three different occassions. Luckily we were insured with Discovery Insure and the consultant appointed on our claim, Kevin du Plessis was really helpful in getting the claim submitted and finalised within a more than acceptable period of time.</p> <p>Even with the wrong assessment done by one of their suppliers, Kevin assisted within a day to get the items that were missing, re assessed and approved within 2 days and replaced and intact in 3 days.</p> <p> </p> <p>This was our best experience we ever had in relation to any insurance claim. Thank you Discovery Insure and in specific thank you Kevin!! Your are amazing!!</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply12 Jan 2017, 15:01
Official

Thanks for the feedback.

We place client satisfaction at the centre of our interaction and it makes everyone, especially the involved representative feel great when clients send us words of praise.

Regards,

Discovery Insure