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Ntuthuko N
1 reviews | Active since Jul 2010
04 Nov 2019, 13:44
Great service from Discovery Insure
I'd like to commend Fundiswa Loza from the Retentions department, for her professionalism and patience while I was cancelling my insurance policy with Discovery. She tried to get a comparative quote in order to try and retain me as a client, however it didn't work out. She was very frank about it and I appreciate that she didn't try to force her way in making me change my mind. Very professional.
She also arranged for the tracking unit to be uninstalled after another call centre lady had told me that I wont need to do any uninstallation.
Thank you very much Fundiswa. I highly appreciate how you dealt with my case.
Regards,
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Replies (1)Discovery Insure's replyOfficial
04 Nov 2019, 13:57We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
Discovery Insure's reply04 Nov 2019, 13:57
Official
We are delighted to receive such a wonderful compliment. Your thoughts and experiences are important to us, but we are especially pleased when the feedback is positive. We will be sure to share it with the rest of the team.
Regards
Discovery Insure
