1 reviews | Active since Aug 2016

12 Aug 2016, 04:40

Great service from Boitumelo Mathatho

<p>I took up a new vehicle and household insurance policy at Discovery but the premium was higher than what I am paying my current insurer. I tried to get the premium to be lowered but i was unsuccessful at first until i spoke to Boitumelo at retentions on the 10th of August. I really wanted to keep the policy because of the awesome benefits it offers and Boitumelo managed to reduce the premium. It was heart warming to speak to someone who not only gave a solution to my problem but also did it with so much joy and energy. She was really helpful, friendly and put my needs first.</p> <p> </p> <p>Thanks to Discovery for the type of training they give their employees. A call to Discovery is always a joy.</p>

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Replies (1)
Discovery Insure
Discovery Insure's reply12 Aug 2016, 06:00
Official

Dear Vongani

Thanks for complementing Boitumelo on her service efforts. It’s important to us that you are always pleased with the service and value we offer.

Regards

Thabani