NP
Nicolet P

1 reviews | Active since Dec 2015

22 Dec 2015, 12:55

Great service from Awelani

After a terrible motor claim experience with Discovery, I was not looking forward to having to go through the claiming process again. Luckily Awelani was assigned to my claim, and she managed to restore my faith in what the client service standard at Discovery should be.<br> She was incredibly thorough in stipulating the required documents and process, and fast to respond to the initial claim and follow up communication.<br> Barely 3 days later and the claim has been approved.<br> Great, professional and friendly service.

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Replies (1)
Discovery Insure
Discovery Insure's reply22 Dec 2015, 14:20
Official
Hello nicoletpie,

We thank you for taking the time and recognize Awelani's service efforts.

We constantly aim to make your experience pleasant and we are pleased to hear we have provided great service.

Regards
Thabani